 |
| CASHING
OUT
|
| How
Do I Cash Out My Winnings? |
|
To cash out from your Choice Casino Account,
please login to the Casino using your Real
Money Username and Password, and then follow
the steps below:
- Click on the "Cashier" button.
- Once you are in the Cashier, click on
"Cash Out".
- Enter the amount you wish to Cash Out.
- From the drop-down menu, please select
the method by which you wish to have your
Cash Outs will automatically be refunded
to particular methods (e.g. Visa, Neteller)
up to the amount originally deposited via
this method. For any remaining Balance,
please select from the drop-down-menu how
you wish to receive your remaining Cash
Out Balance. (For details, please refer to
the Cash Out Policy.)
- Click the "SUBMIT WITHDRAWAL
REQUEST" button.
- If you choose Wire Transfer as your Cash
Out method for the first time, please
click on "Submit Bank Details"
and enter the requested information.
- If you choose Bank Draft as your Cash
Out method for the first time, please fill
in your address where requested.
- You may now check your Cash Out History,
by clicking on "Withdrawal
History".
Cash Outs requested by the same method
within 24 hours may be combined in one
payment.
|
| How
Long Does it Take to Receive My Winnings ? |
|
The following is a summary of the Cash Out
process:
| Payment
method |
Awaiting
Process or Accepted* |
In
Process** |
Processed*** |
Total |
Payment
posted as from: |
| Credit Card |
Standard: 5
days
Gold Member: 2 days |
1 day |
4-7 business
days |
10-13 days |
- Intersafe Global
Or
- IFUND Intersafe Global
|
| Debit Card |
Standard: 5
days
Gold Member: 2 days |
1 day |
12 days |
18 days |
- Intersafe Global
Or
- IFUND Intersafe Global
|
| FirePay |
Standard: 5
days
Gold Member: 2 days |
1 day |
24-48 hours |
6 days |
- Intersafe Global
Or
- IFUND Intersafe Global
|
| NETeller |
Standard: 5
days
Gold Member: 2 days |
1 day |
24-48 hours |
7 days |
Choice Casino |
| PrePaidATM
Card |
Standard: 5
days
Gold Member: 2 days |
1 day |
24-48 hours |
6 days |
Choice Casino |
| Wire
Transfer |
Standard: 5
days
Gold Member: 2 days |
1 day |
4-7 business
days |
11 days |
Cassava
Enterprises |
| Bank Draft |
Standard: 5
days
Gold Member: 2 days |
1 day |
21-28 days |
27-34 days |
Cassava
Enterprises |
* Cash
Out request can still be cancelled and
returned to your Bankroll.
** Cash Out request can no
longer be cancelled.
*** Cash Out request has been processed
and is being delivered to you.
As soon as your Cashout request has
been processed and sent to you, you will be
notified by Email.
We want our members to receive their winnings
as soon as possible and will do our best to
keep the time frames stipulated in our Cash
Out policy. Please be aware however, that some
Cash Out methods are completed via third
parties and delays beyond our control may
occur in rare cases.
|
| Can I
Reverse My Cash Out After Requesting it ? |
|
Cash Out requests may be cancelled and
returned to your Casino Bankroll during the 5
days (2 days for Gold VIP Members) following
your Cash Out request. After this time your
Cash Out will be processed and may no longer
be reversed.
To reverse a requested Cash Out, login to Choice Casino
using your Real Money Username
and Password. Once in the Casino Lobby go to
the Cashier and select "Cash Out".
You will see a list of your Cash Out requests
in the "Awaiting Process" box,
complete with the Cash Out's status
indication. Select any unprocessed Cash Out
request by clicking on it. Then press
"Transfer Funds Back to Bankroll".
The Cash Out request will be cancelled and the
status will be changed to "Cancelled by
User". The Cash Out funds will be
immediately returned to your Casino Bankroll.
Your Cash Out history can be viewed within the
"History Log" application,
accessible from the Casino Lobby. Here you
will find a complete list of all your Cash Out
requests, both those that have been processed,
as well as those that you have cancelled.
Please Note: Cash Outs requested and
subsequently cancelled during an event will
not qualify for that event as a Deposit.
Deposits must be wagered during the event in
order to qualify for that event.
Your Cash Out "Withdrawal History"
stores a complete list of all your Cash Out
requests, those that have been processed, as
well as those that you have cancelled.
For assistance with Cash Outs, or any other
matter, please contact our Support Team at: info@Choice Casino.com
|
| What is
Choice Casino's Cash Out Policy? |
|
Upon submitting your Cash Out request, its
status is labeled as "Awaiting
Process" or "Accepted". This
means that your request has been accepted by Choice Casino. Cash Out requests are processed
five (5) business days from the date of
request. Gold Member Cash Out requests are
processed two (2) days from the date of
request. During this time you may cancel your
Cash Out request, from within the Casino's
Cashier, and return it to your Choice Casino Bankroll. This will allow you to play for Real
Money, without submitting a new Deposit to
your Choice Casino Account.
Your Cash Out requests will be forwarded to
you by one or more of the following methods:
1. Credit Card(s) (Visa, Diners Club) that
have been used to make Deposits to the Casino
in the past.
2. Debit Card(s) (Solo, Switch, Laser) that
have been used to make Deposits to the Casino
in the past.
3. FirePay (if you have Deposited in the past
by FirePay).
4. NETeller (if you have Deposited in the past
by NETeller).
5. PrePaidATM Card (if you have Deposited to
the Casino in the past by PrePaidATM Card.)
6. Wire Transfer.
7. Bank Draft.
According to Choice Casino's Cash Out Policy,
if you have Deposited by Credit Card (Visa,
Diner's Club) and/or Debit Card(s) (Solo,
Switch, Laser),your requested Cash Out will be
automatically refunded back to your Credit
Card/Debit Card Account(s) of original
Deposit, up to your *Intersafe Global Deposit
Balance. If you have Deposited by PrePaidATM,
NETeller or by FirePay, your requested Cash
Out will be automatically forwarded to your
method of original deposit, up to your
**Casino Deposit Balance. Your Remaining Cash
Out Balance, if any, will be sent to you by
your choice of Wire Transfer or Bank Draft.
You may also receive your remaining Cash Out
Balance by NETeller or FirePay, if you have
used Neteller or FirePay to Deposit to your Choice Casino
Account in the past.
*Intersafe Global Deposit Balance is composed
of your total Credit Card (Visa, Diners Club)
and/or Debit Card (Solo, Switch, Laser)
Deposits made at any Internet Website or
application through Intersafe Global, less
previous Cash Outs and/or refunds.
** Casino Deposit Balance is composed of your
total Deposits made using specific Deposit
methods (PrePaidATM, NETeller or FirePay),
less previous Cash Outs and/or refunds.
Please Note: Due to MasterCard/EuroCard
regulations, we are not permitted to pay your
requested Cash Outs to your MasterCard Credit
Card or EuroCard Credit Card(s). Therefore,
Deposits made using MasterCard or EuroCard
Credit Cards will not be counted toward your *Intersafe
Global Deposit Balance. You may receive your
Cash Outs via your choice of Wire Transfer or
Bank Draft. You may also receive your Cash
Outs by PrePaidATM, NETEller or FirePay, if
you have used PrePaidATM, NETeller or FirePay
to Deposit to your Choice Casino Account in
the past.
Please Note: the minimum allowable Wire
Transfer or PrePaidATM Cash Out is $20. The
minimum allowable Bank Draft , NETeller or
FirePay Cash Out is $5. We will be unable to
process Wire Transfer, Bank Draft, NETeller or
FirePay Cash Outs for amounts lower than these
minimum limits and the funds will be returned
to your Casino Bankroll.
The following is a summary of the Cash Out
process:
| |
"Awaiting
Process" or "Accepted"* |
In
Process** |
Processed*** |
Total |
| Credit Card |
Standard: 5
days
Gold Member: 2 days |
1 Day |
4-7 days |
10-13 days |
| Debit Card |
Standard: 5
days
Gold Member: 2 days |
1 Day |
12 Days |
18 days |
| FirePay |
Standard: 5
days
Gold Member: 2 days |
1 Day |
Immediately |
6 days |
| NETeller |
Standard: 5
days
Gold Member: 2 days |
1 Day |
1 Day |
7 Days |
| PrePaid ATM
Card |
Standard: 5
days
Gold Member: 2 days |
1 day |
Immediately
days |
6 days> |
| Wire
Transfer |
Standard: 5
days
Gold Member: 2 days |
1 day |
5 days |
11 days |
| Bank Draft |
Standard: 5
days
Gold Member: 2 days |
1 day |
21-28 days |
27-34 days> |
* Cash
Out request can still be cancelled and
returned to your Bankroll.
** Cash Out request can no
longer be cancelled.
*** Cash Out request has been processed
and is being delivered to you.
There are no fees for any of our Cash
Out services. If your Cash Out payment has not
been posted within the specified time limit
(see chart above), please contact us at: info@Choice Casino.com
immediately and we will investigate.
Credit Card/Debit Card Cash Outs: This
Cash Out method will apply if you have
Deposited to your Choice Casino Account via
Credit Card(s) (Visa, Diners Club) and/or
Debit Card(s) (Solo, Switch, Laser), up to
your *Intersafe Global Deposit Balance. The
Remaining Cash Out Balance, if any, will be
forwarded to you by your choice of Wire
Transfer or Bank Draft. You may also receive
your Remaining Cash Out Balance by NETeller,
if you have used NETeller to Deposit to your Choice Casino
Account in the past.
Payment to your Credit Card/Debit Card Account
(s) will be posted as credited from: Intersafe
Global or IFUND-IntersafeGlobal, providers of
Credit Card/Debit Card processing services for
Choice Casino, four to twelve (4-12) days
after they are issued.
FirePay Cash Outs: This Cash Out method
will apply if you have Deposited to your Choice Casino
Account by FirePay, up to your
**Casino Deposit Balance. Your Remaining Cash
Out Balance, if any, will be sent to you by
your choice of Wire Transfer, Bank Draft or
NETeller.
If you choose FirePay as your Preferred Cash
Out Method, all your Remaining Cash Out
Balances (over your *Intersafe Global Deposit
Balance or **Casino Deposit Balance) will be
automatically credited to your FirePay
Account.
Payment to your FirePay Account will be posted
as credited from: Intersafe Global or
IFUND-IntersafeGlobal.
NETeller Cash Outs: This Cash Out
method will apply if you have Deposited to
your Choice Casino Account via NETeller, up to
your **Casino Deposit Balance. Your Remaining
Cashout Balance, if any, will be sent to you
by your choice of Wire Transfer, Bank Draft,
NETeller or by FirePay.
You may choose NETeller as your Preferred Cash
Out Method. In this case, all of your
Remaining Cash Out Balances (over your *Intersafe
Global Deposit Balance or **Casino Deposit
Balance) will be automatically credited to
your NETeller Account.
Payment to your NETeller Account will be
posted as credited from: Choice Casino.
PrePaidATM Card Cash Outs: This Cash
Out method will apply if you have Deposited to
your Choice Casino Account by the PrePaidATM
Card, up to your **Casino Deposit Balance.
your Remaining Cash Out Balance, if any, will
be sent to you by your choice of Wire
Transfer, Bank Draft, Neteller or FirePay.
Payment to your PrePaidATM Card Account will
be posted as credited from: Choice Casino.
Wire Transfer Cash Outs: A Wire
Transfer is an electronic transfer of funds
from Choice Casino's Bank Account to yours.
This Cash Out method may be utilized for any
amount over the Member's existing *Casino
Deposit Balance.
Please Note: It normally takes between five to
seven (5-7) business days for the funds to
settle in your Bank Account once your Cash Out
Request has been processed. The following
information is required to successfully Wire
Transfer funds to your Bank Account:
- Bank Name.
- Bank Street Address (no P.O. Boxes).
- Bank Account Number.
- Bank Account Holder's Name (as recorded
with bank).
- Bank's Routing Number, ABA or Swift Code
(contact your Bank to receive this
information).
In order to submit these details, please use
our highly secure Web Cashier, click here.
Bank Draft Cash Outs: A Bank Draft is a
Bank issued check that can be cashed or
Deposited only by the person to whom the check
is made payable. This Cash Out method may be
utilized for any amount over the Member's
existing **Casino Deposit Balance.
Please Note: After the check has been
processed it normally takes additional time
for the Bank to issue the actual Draft and for
the Postal Service to deliver it. Therefore,
we request that you allow 3-4 weeks for
delivery of your check to the address
submitted by you during registration. If your
address has changed, please notify us
immediately.
We want you to get your money as soon as
possible. Please make sure that all
information submitted by you is accurate and
complete, so that we can process your request
without delay.
Please Note: Cash Out Payment Credits will
usually be posted as separate transactions and
will not cancel the charges resulting from
your Casino Deposits.
Please be advised that occasionally documents
or your authorization may be required to
process your Cash Out requests, and we may ask
that you sign a list of your Deposits to the
Casino.
Cassava Enterprises Ltd., reserves the right
to delay and/or stop the processing of Cash
Out requests until final approval has been
received for any outstanding Deposit
transactions.
Bonuses may be Cashed Out only after all Bonus
Policy requirements have been satisfied.
If you have additional questions regarding
Cash Outs, or any other matter, please contact
us at: info@choice-casino.com,
and we will look into the matter immediately. |
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